shipping policy

Promotions

LARVA CLOTHING SA DE CV will inform the Users subscribed to the newsletter, by e-mail, all future promotions and opportunities, with the respective dates and conditions.

The promotions will have specific terms and conditions, and Users interested in participating will be responsible for reading and understanding these terms and conditions.

The LARVA CLOTHING SA DE CV coupons cannot be combined with other coupons from the same store.

Shipping and delivery costs of the products

LARVA CLOTHING SA DE CV will send the products purchased by the User to the address specified by the User for this purpose as long as said address is within the coverage area of entry of parcels.

The delivery time starts from the confirmation of the payment by the bank, online payment platform, or Collection department of LARVA CLOTHING.

The products will be shipped and delivered to the User by third parties (hereinafter “Transport Companies”). By virtue of the foregoing, the User agrees to submit for the shipment and delivery of the products to the delivery policies of the Transport Companies, which are incorporated by reference to these Terms and Conditions of Use.

The term described on the Site is an estimate. In this way, it is possible that such term changes for reasons of logistics and force majeure. In the event that due to any fortuitous event or force majeure that may delay the delivery of the products purchased on the Site, LARVA CLOTHING SA DE CV will be exempt from any liability at all times.

In the event that the User has not received the products within the period declared by LARVA CLOTHING, they must contact the Company through the customer service area.

The cost of the freight will be added to the value of the purchased merchandise and will be calculated and informed to the User before the confirmation of the purchase. The cost of the freight may depend on factors such as the total weight of the merchandise, the distance and the type of delivery, and may be modified by LARVA CLOTHING SA DE CV at any time without prior authorization from the User.

Product prices do not include shipping costs.

In international shipments, the prices of the products do not include the expenses corresponding to the shipment nor customs or tariff expenses that may be generated.

At the time of delivery, the person receiving the merchandise will be asked for an official identification, so it is required to have this document on hand when the purchase is delivered.

Free shipping promotion

Is applicable in:

  • Purchases over $650 (the minimum cost may change depending on the active promotion)
  • Domiciles within the Mexican Republic.
  • Restrictions apply
  • Products purchased at retail cost on our site www.larva.com.mx.

This promotion does not apply to:

  • Wholesale purchases made at any of our points of sale.
  • It is not cumulative with other promotions.

Delivery at official larva branch (only CDMX branches)

Once the payment of your order has been made, you must send the legible photo of your receipt to WhatsApp +52 1 558319 6300 customer service area, to coordinate delivery at an official LARVA branch, you will be told the time and day you can go through your order.

This does not generate shipping costs

Doubts or clarifications

If you have any questions, you can contact us through any of the following means:

Contact

LARVA CLOTHING SA de CV

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